ESTIMATE, QUOTES AND PAYMENTS
As a business, Timber Tailors quote with transparency because it is good practice and we want to keep the trust of our clients.
We offer a free consultation and visit before you make your decision to work with us.
Additionally, to comply with new Government guidelines on physical distancing we can use the communication platform of your choice to help with your free consultation (WhatsApp video/audio, Skype, Zoom, Hangout).
Working from other people’s homes and businesses.
We will send you a free estimate based on your initial brief and requirements discussed during the free consultation (see above). This estimate is usually a rough figure calculated on the costs of similar projects we have created.
Once you give us the go ahead to do your project we will require a small deposit (a retainer) from you to start the design process. This deposit represents the design fee shown on the quote.
Why the design phase is crucial?
Design & Quote
If you are interested in working with us we will issue you with a detailed quote during the design phase. Our quotes break down where your project money will be spent in the following areas being: Design, materials, production, installation labour and delivery costs.
The figure shown on the quote is normally what you will pay for your project to be completed. There are no hidden costs. If you want to make any changes after the first quote is approved during the Design phase these will still be considered and re-quoted for.
Once the quote is issued you can make further changes (eg: adding drawers, a mirror, etc) and an updated quote will be issued once the final design is approved by you. To be clear, any potential changes deviating from your original brief may well impact the initial estimate you were given depending on the extent of any additional changes.
There are normally three instalments which are payable at the following moments during the project:
1. First Deposit
(Before production starts)
When we are ready to enter the production phase we will require a first deposit (usually 50% of the whole project cost) to buy the agreed materials required to build your bespoke unit and allow us to start the workshop labour.
2. Second Deposit
(On completion of workshop production)
The second deposit is due once we have competed the build of your unit in the workshop.
What happens during the production phase of my project?
3. Final payment
The last deposit is payable once the installation and any snagging is completed.
(Fyi: Smaller projects will only require two instalments)
What if a part needs adjustment after the installation of my project?